Every ware is made to order and takes 9-14 days to arrive. Good things take time. You will receive a confirmation email once your order has shipped. Review our complete Shipping Policy Here

• Please reach out to us at rhythmyoushouldhear@gmail.com within 7 days of receiving your order.
• Include in the email:Your order number;
• Photos, where relevant, of the issues.

• We aim to process all requests within 7 working days.
• If your return or refund request is approved, our customer service team will give instructions to ship your wares to our return address. Returns sent without prior confirmation may not be accepted.
• RUSH will not accept unconfirmed returns.

• All returned items should be unused, unworn, and unwashed. 
• RUSH does not accept worn, stained, damaged, or altered items. 
• We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

Our return policy applies to most items, but a few exceptions exist. Those listed below cannot be returned:

• Deliberately damaged items;
• Items sent back for return more than 7 days from the date of receipt;
• Items accurately printed according to the designs to RUSH that the purchaser decides are not what they intended or no longer want;
• Items deemed to no longer be required due to delayed delivery are delayed due to misinformation provided to RUSH, such as the recipient’s incorrect phone number or shipping address.

• Orders that have yet to enter production can be canceled in their entirety.
• Orders that have entered production but have yet to be posted can have their shipping canceled and the fee refunded.
• Should you wish to cancel your order, please get in touch with RUSH’s customer service team at rhythmyoushouldhear@gmail.com. 

• Any claims for misprinted/damaged/defective items must be submitted within 7 days of receiving the product. 
• For packages lost in transit, all claims must be submitted no more than 7 days after the estimated delivery date.